ody Q: I called on May 28th and talked to Susan about the paperwork having the wrong date. My former employer’s insurance covered me for 30 days AFTER my last day May 1st. The paper work you sent had my Cobra start day of Cobra as May 1. Susan said she would send corrected paperwork. We received the paperwork filled it out sent it in and then today bills came for May, June and July. We have called over and over again and get busy signals continually. We will keep track of calls on our cell phones.
A: COBRA is not an insurance company.
COBRA is a federal law that requires employers with 20 or more employees to offer the continuation of the same group health care coverage after you’ve voluntarily or involuntarily left your job, or have had your work hours reduced.
Because COBRA is simply the continuation of the same coverage you had through a previous employer, you would need to contact the COBRA Administrator at your previous employer to discuss your coverage. Typically, the COBRA Administrator is in the HR department, or the employer has a third party administrator taking care of COBRA. You will need to contact your previous employer to straighten out these issues.
We simply offer alternatives to COBRA that are much more affordable. We do not administer your COBRA continuation.