Q: Who can tell me why my US Airways/Cobra dental policy was cancelled on Aug 31, 2014. The Sept premium has already been taken out of my bank account. I am a retired US Airways employee since 2003 and have been getting dental work done ever since through Met-Life.
A: COBRA is not an insurance company.
COBRA is a federal law that requires employers with 20 or more employees to offer the continuation of the same group health care coverage after you’ve voluntarily or involuntarily left your job, or have had your work hours reduced.
Because COBRA is simply the continuation of the same coverage you had through a previous employer, you would need to contact the COBRA Administrator at your previous employer to cancel coverage. Typically, the COBRA Administrator is in the HR department, or your previous employer will have a third party administrator that takes care of these things.