Where Are My COBRA Insurance ID Cards?
I have signed up for COBRA and have made payments. Will I be receiving a new insurance card or do I still use my old one?
Since COBRA insurance is a continuation of your previous employer’s group health policy, you will be able to use the same ID cards. The old card will be re-activated once your employer has received your COBRA payment.
Your Health Insurance Card
Unless you’ve lost your insurance card, the same one you had should still work. A health insurance card is used to give your healthcare providers, like doctors and clinics, the details to bill your medical expenses to. The information on your Health Insurance ID Cards:
- Your name and subscriber ID number.
- Employer’s name and Group Number
- Your plan type (HMO, PPO, POS, EPO and others)
- Which benefits are covered and those costs.
COBRA Third-Party Administrators
Your COBRA plan may be managed by a third-party administrator. Many employers work with the following:
- ADP COBRA
- BASIC COBRA
- BAS' COBRA Control Services
- BenefitConnect EHR
- Businessolver / BenefitSolver
- BRI COBRA (Benefits Resource)
- bswift COBRA
- COBRAPoint Benaissance
- Employee Benefits Corp (EBC)
- HRPro
- Inspira Financial (formerly Payflex)
- iSolved Benefit Services
- Lifetime Benefit Solutions
- National Benefit Services
- Navia Benefit Solutions
- Optum Financial
- Paychex
- Paycom COBRA
- PlanSource
- ThrivePass
- Total Administrative Service Corporation (TASC)
- WageWorks / Conexis
- WEX (formerly Discovery Benefits)
If you are unsure who your plan administrator is, reach out to the human resources department of the company that provided the health insurance you had.
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