How to Update Your COBRA Contact Information

I’ve been on COBRA for 3 months now and recently moved. How do I have my address changed?

If you are enrolled in COBRA and your address has changed, you need to notify your COBRA plan administrator as soon as possible. Your administrator is responsible for sending notices, bills, and other important documents, and failing to update your address could cause delays or missed payments.

Update Your Contact Information

To update your information, contact our COBRA plan administrator directly. Be sure to confirm that the change has been processed so your records remain accurate.

Online: Log in to your COBRA administrator’s website and update your contact details under your account profile.
Phone: Call the health insurance administrator’s customer service line. The number is usually listed in your welcome packet or on billing statements.
Mail or fax: Some administrators require written notification. Check your enrollment materials for instructions.

Moving Out of State?

COBRA coverage follows you even if you move to another state. If your old plan doesn’t operate in your new area, your employer must offer similar coverage that does. Check with your plan administrator to confirm your new options and costs.