Contacts for COBRA Insurance

  1. Knowledge Base
  2. Starting COBRA
  3. Who To Contact

The customer service you receive for your COBRA plan is through your former employer's plan administrator. This may be someone in the HR department or a third-party administrator.

List of Common COBRA Administrators

If you are “on COBRA”, you are using and paying for your most recent employer group health insurance after it would have stopped due to a qualifying event. A COBRA plan administrator is responsible for:

COBRA Paperwork
Notifying eligible workers and families of their right to continue their health plan.
Enrollment into a COBRA Plan
Assistance enrolling back into employer health insurance.
Premium Payments
Managing the collection and submission of COBRA payments.
Restart Coverage
Restarting coverage with the appropriate insurance carrier.
Cancel COBRA
Processing plan cancellations when requested.
Account Setup
Helping members create and manage their COBRA account.
Account Login
Providing access to view or manage COBRA coverage online.
COBRA Cost
Explaining the total monthly premium and out-of-pocket responsibilities.
File a Claim
Help processing reimbursements or COBRA-related claims.
Update Address
Keep your mailing address current for notifications and invoices.
Proof of Coverage
Verify COBRA coverage when requested by providers or pharmacies.

Are You Looking For Something Cheaper Than COBRA?

Contact us for assistance in selecting an Alternative to Employer COBRA to avoid an insurance gap.

Phone: 1-877-262-7241

Recorded information is available, or you can speak with a live agent for assistance.

Hours of Operation

Monday thru Thursday, 6 a.m. – 6 p.m., EST
Friday, 6 a.m. – 4 p.m., EST