Q: I need a user name. I can’t find mine and no instructions on the account log in. Only password changes.
A: COBRA is not an insurance company.
COBRA is a federal law that requires employers with 20 or more employees to offer the continuation of the same group health care coverage after you’ve voluntarily or involuntarily left your job, or have had your work hours reduced.
Because COBRA is simply the continuation of the same coverage you had through a previous employer, you would need to contact the COBRA Administrator at your previous employer to cancel coverage. Typically, the COBRA Administrator is in the HR department.
We are not a third party administrator of COBRA. You will need to contact your previous employer’s HR to find out who their third party COBRA Administrator is to get a username and password.