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  1. Knowledge Base
  2. Getting Started With COBRA
  3. COBRA Customer Service

How Do I Contact COBRA Customer Service?

COBRA Insurance is actually the name of a federal law and not a company. All employers with 20 or more full-time workers are required to offer COBRA, which is the same work health insurance you had.

As COBRA is the same work health insurance you had, the plan continues to be managed by the employer. If you have questions about continuing your workplace health insurance, reach out to your plan administrator.

Need Help With Your Plan?

Contact your COBRA administrator or the Human Resources department of the company the health insurance is through regarding:

COBRA Benefits Phone Consult

1-877-262-7241

Contact our insurance consultants by phone for assistance selecting your COBRA plan or if you’d like to enroll into short-term alternative health insurance to remain covered and avoid an insurance gap.

Begin a chat with a COBRA Advisor and learn how to remain covered.

Hours Of Operation

Monday thru Friday, 6 a.m. – 5 p.m., EST

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Employer Resources

Read the COBRAInsurance.com Employer’s Guide To COBRA to understand your company’s responsibilities. Get more information on outsourcing your health and COBRA insurance administration with Third-Party Administrator.

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HealthCare.gov – 2022 Elite Plus Circle Of Champions

We are private insurance company that publishes information on the COBRA law. Additionally, we provide alternative temporary insurance options if continuation is unavailable or too expensive.

Your Plan Administrator

The customer service you receive for your COBRA plan is through your former employer’s plan administrator. This may be someone in the HR department or a third-party administrator. The paperwork you received for enrolling in COBRA will have this information.

If you do not know who the plan administrator is, you can find out by contacting the Human Resources department of the business that the health insurance is from.

But, Isn’t This COBRAinsurance.com?

COBRA is a federal law, not a company. COBRA plans are managed by employer human resource departments or appointed third-party administrators. You will work with them for enrollments and payments.

COBRAinsurance.com, is a private health insurance company, established in 2001, that publishes information on how the federal COBRA law works.

We also provide an alternative to COBRA if it is unavailable or you simply can not afford it. 

COBRA Third-Party Administration

Your COBRA plan may be managed by a third-party administrator. Many employers work with the following:

If you are unsure who your plan administrator is, reach out to the human resources department of the company that provided the health insurance you had.

Remain Insured

Accident only plans start at $44*
with coverage beginning tomorrow!

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877-262-7241

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Short-Term Medical Insurance is a popular, affordable solution to cover gaps in coverage before your next major medical plan starts.


*Eligibility for short term medical insurance is based on age and state availability.

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