How do I reach COBRA’s customer service?

COBRA Insurance is actually the name of a federal law and not a company. Each employer hires a COBRA Administrator. If you haven’t received paperwork during this special election period, you should contact your previous employer.

Your COBRA Insurance Plan Administrator

The customer service you receive from COBRA is through your former employer’s plan administrator. Common COBRA Administrators include ADP, Discovery Benefits and WageWorks. If you have major pre-existing health conditions or visit the doctor frequently, you should call your former employer and ask for their COBRA Administrator’s phone number. You may be able to keep the same benefits but you will pay the full premium cost of coverage, plus an administrative fee, which is typically $400 – $500 per person per month.


If you are fairly healthy and still want to remain insured, more affordable COBRA insurance alternatives may be available based on where you live. Term health insurance is a popular option and available in most States. This can protect you from high medical costs of new injuries or new illnesses that unexpectedly occur while allowing you to use any licensed doctor.  Coverage is available up to $1 million per person. For more information and pricing, you can call us at 1-877-262-7241 or complete a free quote online.

Want to read more? Find out what others are asking about COBRA benefits by reading our FAQs!

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