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How Do I Contact COBRA Customer Service?

COBRA Insurance is actually the name of a federal law and not a company. All employers with 20 or more full-time workers are required to offer COBRA, which is the same work health insurance you had.

As COBRA is the same work health insurance you had, the plan continues to be managed by the employer. If you have questions about your COBRA plan, reach out to your plan administrator. 

How To Manage Your COBRA

Contact the COBRA administrator or the Human Resources department of the company the health insurance is through regarding:

Benefits Consult


Contact our benefits consultants for assistance selecting your COBRA plan or if you’d like to enroll in a temporary medical plan to avoid an insurance gap.

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Your COBRA Plan Administrator

The customer service you receive for your COBRA plan is through your former employer’s plan administrator. This may be someone in the HR department or a third-party administrator. The paperwork you received for enrolling in COBRA will have this information.

If you do not know who the plan administrator is, you can find out by contacting the Human Resources department of the business that the health insurance is from.

Employer Resources

Read the Employer’s Guide To COBRA to understand your company’s responsibilities. Get more information on outsourcing your health and COBRA insurance administration with Third-Party Administrator.


We are — a private health insurance company, established in 2001, that publishes online information on how the federal COBRA law works.

We also provide an alternative to COBRA if it is unavailable or you simply can not afford it. 

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Short-Term Medical Insurance is a popular, affordable solution to cover gaps in coverage before your next major medical plan starts.

*Eligibility for short term medical insurance is based on age and state availability.

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