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What Is The Phone Number For COBRA Insurance?

What Is The Phone Number For COBRA?


Since COBRA is the name of a federal law and not a company with benefits specialists, you’ll need to call the COBRA Administrator from where your original workplace health insurance was from to discuss payments/address, bills, receipts, cancellations, log in for website or status of your former group coverage.

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During regular business hours, one of our licensed insurance agents will be available to answer your COBRA questions.

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Contact our benefits consultants for assistance selecting your COBRA plan or if you’d like to enroll in a temporary medical plan to avoid an insurance gap.

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COBRA Eligibility

When To Call

If you have pre-existing health conditions or visit the doctor frequently, you should call your former employer and ask for their COBRA Administrator. You may be able to keep the health insurance benefits you had. Keep in mind that you will also pay the full cost of coverage, which is typically $400 – $500 per person per month.

Already On COBRA?

Your former employer’s plan administrator can answer customer service questions about your existing COBRA health plans. Contact the administrator to learn more about premium payments, ID cards, cancellation, login or status of coverage. If you are unsure who the COBRA administrator is, you will need to reach out to your former employer’s Human Resources department.

Who Manages COBRA?

Many companies will manage COBRA through the Human Resources Department. Larger businesses may work with a third-party COBRA Administrators that include ADP, Discovery Benefits and WageWorks. 

Your COBRA Account

Depending on who your COBRA Plan Administrator is, you work directly with your former employer’s human resources department. Larger third-party administrators (TPA), may have a dedicated COBRA website for you create an account, enroll in a plan and pay for your insurance premiums. If you are unsure who that is, contact your former employer.

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Common Third-Party Administrators

Your COBRA plan may be managed by a third-party administrator. Many employers work with the following:

If you are unsure who your plan administrator is, reach out to the human resources department of the company that provided the health insurance you had.

Businesses Looking For Administration

The responsibility for managing COBRA notifications and premium payments is on the employer. Please review the Employer’s Guide to COBRA to learn about the notification timelines and what qualifies individuals for COBRA. If you are looking to outsource your COBRA Administration, you may contact 608-756-2290.

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